Last updated: February 20, 2026
At GuardFlow, we understand that trust is the foundation of effective security operations. This Privacy Policy explains how we collect, use, protect, and share your information when you use our AI-powered security platform.
We are committed to maintaining the highest standards of data protection and transparency in all our operations.
Information We Collect
Account Information
When you create a GuardFlow account, we collect your name, email address, company information, and authentication credentials. This information is essential for account management and security verification.
Usage Data
We automatically collect information about how you interact with our platform, including feature usage, session duration, and system performance metrics. This data helps us improve our services and ensure optimal security operations.
Security Event Data
Our platform processes security-related data including incident reports, threat intelligence, and system logs. This information is processed to provide our core security services and is handled with the highest level of protection.
How We Use Your Information
Provide and maintain our security platform services
Process and analyze security incidents and threats
Improve our AI algorithms and security detection capabilities
Communicate important updates and security notifications
Ensure platform security and prevent unauthorized access
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share limited information only in the following circumstances:
With trusted service providers who assist in platform operations under strict confidentiality agreements
When required by law or to protect our legal rights and the safety of our users
In connection with a business transaction, such as a merger or acquisition, with appropriate safeguards
With your explicit consent for specific purposes
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
Account Information: Duration of account + 3 years
Security Event Data: 7 years (industry standard)
Usage Analytics: 3 years
Security Measures
As a security-focused platform, we implement industry-leading protection measures:
Encryption
End-to-end encryption for data in transit and at rest using
AES-256 standards
Access Controls
Multi-factor authentication and role-based access controls
Monitoring
24/7 security monitoring and incident response capabilities
Compliance
SOC 2 Type II, ISO 27001, and GDPR compliance certifications
Cookies & Tracking
We use cookies and similar technologies to enhance your experience and improve our services. You can control cookie preferences through your browser settings.
Types of Cookies We Use:
Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Security cookies for authentication and fraud prevention
Your Rights & Choices
You have several rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data, subject to legal requirements
Opt-out
Unsubscribe from marketing communications at any time
International Data Transfers
GuardFlow operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place, including:
Standard Contractual Clauses approved by relevant authorities
Adequacy decisions for countries with equivalent protection levels
Additional security measures for sensitive data transfers
Children's Privacy
GuardFlow is designed for enterprise use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Privacy Team:
email@guardflow.com
+1 (555) 123-4567